After spending many years in the furniture and bedding industry, Cory Walter began Quality Sleep Shops of Texas in 2003, and it has been an easy-going, family owned business and prominent fixture of the community ever since.
And not to point out the obvious, but quality is what they are all about!
Quality Customer Service
What has made this business so enduring is that the aim is not simply to sell mattresses, but to help people find the right mattress at the right value. You can feel that difference as soon as you walk in the door. You are met with friendly and knowledgeable staff headed by Mr. Walter and his right-hand-man, Travis Hodges, eager to understand your needs and educate you about the best options for your budget, empowering you to make a decision that will have the best long-term benefits.
In fact, most people are surprised at the lack of pressure they feel to make a purchase. In many cases, people just like to be thorough and check out a few places before making a decision. While some establishments will use pressure tactics such as specific day-only sales to trap customers into making a purchase that day, the staff at Quality Sleep Shops of Texas understands this is a big decision, and encourages the customer’s peace of mind, arming them with industry knowledge of the products and questions to ask as they shop around.
As a business, you can only do this if you know you have the best products at the best prices; and, indeed, Mr. Walter hears countless similar reports from the vast majority of people coming back stating that (for example) after checking out 7 or 8 other places (including Amazon!), Quality Sleep Shops of Texas still beat the best price by $500. A recent review by satisfied customer Robert C. reads:
“We purchased a full size mattress for our 5 year old daughter and had been everywhere looking. Cory was so helpful in deciding which one to buy and more knowledgeable than anyone we had spoken to at other places. Don’t waste your time going anywhere else. He makes this purchase very easy and pleasurable. Thanks Cory.”
And this is exactly the kind of experience Mr. Walter wants all his customers to have from the way he does business.
Quality Business Ethics
All of the big box retailers operate deceptively by throwing time-pressured sales on prices that are incredibly inflated to begin with. At Quality Sleep Shops of Texas, they don’t play those games with their customers. Deceptive sales, inflated prices, poor quality inventory, and uninformed staff are all pitfalls that have caused over 44 different furniture and mattress stores to come and go in the area since Quality Sleep Shops of Texas has been in business.
Unlike those other stores, Quality Sleep Shops of Texas has remained because they are honest and their customers trust them. In fact, about 85% – 90% of customers are repeats or referrals (from various parts of Texas and beyond!) that specifically buy from Mr. Walter, Travis, and their team because they trust their expertise and integrity. As Mr. Walter puts it:
“The point I want people to know is that coming in here is a totally different experience. There’s no pressure, it’s laid back, it’s enjoyable, and everyone’s treated like family. Everybody [who works for me] is so polite – every employee, even my delivery guys. In fact, I get a call from about 60% of deliveries just about how polite, caring, and on-time the delivery guys are.”
Speaking of deliveries, the respect Quality Sleep Shops of Texas has for its customers extends to respecting their time, with an unheard-of delivery window of only 30 minutes! Most other retailers will have you waiting around your house with a delivery window of around 6 hours. And, as the saying goes, “Ain’t nobody got time for that!”
A self-proclaimed “bedding nerd” after being in the industry for so many years, Cory Walter emphasizes the importance of product research. He researches how the products are made by all the different manufacturers so he can provide the products that have the best value for his customers’ dollar. He carries only the kinds of products that ensure he can offer a high quality bed at every price point for every budget, including trusted brands such as:
- Simmons Beautyrest
- Serta Perfect Sleeper
- Spring Air
- And more!
Out with the Old
This dedication to staying up-to-date with the best values and products for his customers is evident in his decision to discontinue offering Tempur-Pedic products a few years ago, largely for simply having inflated and outdated prices just because of the brand name itself. When he discovered the MLILY brand to be the best mattress of its kind on the market today in terms of quality and affordability, he didn’t hesitate to make the switch. Even though Tempur-Pedic is a good brand and was great for profits, if he can offer his customers an excellently made product that is more affordable, it is his personal mission to do so.
This is the kind of decision that really fortifies the integrity of his business motivations in continually striving to offer only the best options for his customers, instead of products that just make big sales while causing the customers problems sooner than expected. When he sold Tempur-Pedics, he would get customers with “buyer’s remorse” from such an expensive purchase trying to return them. But in the years he’s been offering MLILY products, he’s sold over 5,000 beds and has yet to get a warranty issue from his customers. That, plus the countless positive reviews, is what providing a quality product and meeting every customer’s needs is all about.
In with the New
Among all the other excellent and trusted brands he offers at Quality Sleep Shops of Texas, Mr. Walter is extremely proud to provide MLILY products. In his opinion, they are some of the best mattresses on the market today, and so affordable. Most foam mattresses are made with petroleum and other chemicals. But MLILY mattresses are all-natural and are actually rated as “baby safe”.
One of the biggest things out there in terms of mattresses that Quality Sleep Shops of Texas is excited to offer is the MLILY Cool Air Flow System. This is an adjustable bed that actually has computer fans built into the adjustable base, with a mattress designed for airflow. How cool is that (pun intended)!? It’s like getting that refreshing feel of the “cold side of the pillow” all night from your mattress! And the importance of this feeling cannot be overstated if you’ve ever tried to sleep through a Texas summer night.
Quality Sleep Shops of Texas is also excited to offer completely customizable bedroom furniture for just about 2 years now. Almost all of the furniture you find today in the big box retailers is made out of cheap particle board disguised to look like wood, and they’ve gotten so good at making this portrayal that it’s easy to trick people into thinking it’s real wood.
But all of the furniture Quality Sleep Shops of Texas builds and customizes is made out of 100% real wood at an amazingly affordable price! Choose any style you like, then completely customize it to your needs with accessories such as added drawers for storage or a bookcase headboard. Then choose from over 30 different stain finishes to match any style from rustic to contemporary. Once you have designed your perfect furniture piece, they will have it built and delivered to you in 5-7 business days! There’s no other store out there that can give you as many options and get your product to you as fast!
Come stop by Quality Sleep Shops of Texas and see all of these options for yourself! And they have more than just beds, with other furniture pieces to look over such as daybeds, futons, other bedroom furniture, lift beds, recliners, and more! Or if you have any questions about your bedding needs, give them a call or stop by the store and let Cory, Travis, or any of their knowledgeable and friendly team members help steer you in the right direction just as if you are a part of the family. Because at Quality Sleep Shops of Texas, that’s who you are.
Quality Sleep Shops of Texas is located at 14543 Hwy 105, West in Conroe, Texas. They are open Monday – Saturday: 10:00 am – 6:00 pm, and closed on Sundays. Learn more about Quality Sleep Shops of Texas and view their mattress options online at www.qualitysleepshops.com